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Hire or buy?

Hire or buy?

By Rory Macnamara

Equipment rental (also called plant hire in some countries) is a service industry providing machinery, equipment, and tools of all kinds and sizes (from earthmoving to powered access, from power generation to hand-held tools) for a limited period to final users, mainly being construction contractors, but also industry and the consumer DIY market.

Read more: Hire or buy?

IOPSA sheds light on industry pricing principles

IOPSA sheds light on industry pricing principles

Understanding plumbing pricing principles has been identified as a critical factor in failure or success. The Institute of Plumbing South Africa (IOPSA) is a leading industry support body that focuses on advising, protecting, and promoting its members; and is often asked to assist or even mediate on pricing.

Read more: IOPSA sheds light on industry pricing principles

Why go for gold?

Why go for gold?

By Karen Rademeyer, fundraising and communications manager at Go for Gold

In South Africa today, approximately half of our young people are unemployed. Yet despite this, a serious skills shortage prevails, particularly in industries that require technically trained professionals.

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Tips to improve the customer experience

Tips to improve the customer experience

By Amanda Clark

The key to repeat business is not any one thing. You must look at the big picture and improve the customer experience.

Read more: Tips to improve the customer experience

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