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IOPSA sheds light on industry pricing principles

IOPSA sheds light on industry pricing principles

Understanding plumbing pricing principles has been identified as a critical factor in failure or success. The Institute of Plumbing South Africa (IOPSA) is a leading industry support body that focuses on advising, protecting, and promoting its members; and is often asked to assist or even mediate on pricing.

Read more: IOPSA sheds light on industry pricing principles

Why go for gold?

Why go for gold?

By Karen Rademeyer, fundraising and communications manager at Go for Gold

In South Africa today, approximately half of our young people are unemployed. Yet despite this, a serious skills shortage prevails, particularly in industries that require technically trained professionals.

Read more: Why go for gold?

Tips to improve the customer experience

Tips to improve the customer experience

By Amanda Clark

The key to repeat business is not any one thing. You must look at the big picture and improve the customer experience.

Read more: Tips to improve the customer experience

How the testers see it

How the testers see it

By Rory Macnamara

In the February 2017 issue, we asked the official bodies to provide their input on the testing of standards and the issuing of certificates, which is undergoing a huge change. In this issue, we have a look at companies accredited by the South African National Accreditation System (SANAS) (refer to block).

Read more: How the testers see it

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