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IOPSA helps you earn CPD points

IOPSA helps you earn CPD points

 

The Institute of Plumbing South Africa (IOPSA) is an organisation that provides a forum in which plumbers, suppliers, manufacturers, professional specifiers and building and drainage authorities can network, gain support, receive advice and earn continuing professional development (CPD) points.

Read more: IOPSA helps you earn CPD points

What’s the point of CPD points?

What are continuing professional development (CPD) points and why is it important to earn them? Plumbing Africa has the answers.

Read more: What’s the point of CPD points?

Becoming more successful in life

 

By: Michael Young

We discover that a combination of passion, ambition and drive is the foundation for success in life

 

We all live our lives according to a set of routines and procedures. We wake up, eat breakfast, hurry to work to miss the peak hour traffic, perform our daily working duties, go home, relax, eat supper and then go to sleep, only to repeat the same routine the following day. We spend years following this routine and when time catches up and retirement is around the corner, we start to ponder and ask ourselves, “Could I have accomplished more in life? Could I have done more that would have changed a life or helped benefit society and the environment?”

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Five ways to keep your customers happy

By: Paul du Toit – regular contributor

What are the factors that ensure customer satisfaction? We discover ways that will give them what they want and keep them satisfied

Customers are now spoilt for choice more than they have ever been in the past. In quality terms, there is greater similarity between products than ever before, and because we have so many options it’s become more difficult to make accurate value comparisons.

Read more: Five ways to keep your customers happy

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