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By Lynn Baker
Customer Experience (CX) has long been the buzzword globally, due to being identified as a key opportunity for growth in any business. Research proves that customers no longer primarily base loyalty on price or product: instead they stay loyal to companies because of the experience they have with them.
A new water monitoring station that measures levels, flows, flumes and stage discharge via cloud networks has been launched to assist in the mitigation of the effects of floodwaters, stormwater, and protect against compromised storage dams.
Now you can wash your ‘old man’ as well as your hands.
Khethiwe Shabangu is IOPSA’s first full-time employed female compliance officer. For this Women’s Month, she discusses the trials and tribulations of her job.
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