The Institute of Plumbing SA (IOPSA) has launched its comprehensive ‘What is compliance?’ table which details the process and understanding of compliance and why.
Shift your customer focus
By Mike Agugliaro
Customer service is a no-brainer tactic for creating more loyalty and higher revenue. But are you sure that you are approaching it in the right way?
Two plumbing scholarships on offer
The World Plumbing Council offers two scholarship opportunities, one for applicants from developed countries and another for developing or least-developed countries.