Recognised for outstanding leadership of her team, commitment to workforce development, and dedication to her customers and community, Ashley Stroud of Plumbing Outfitters in Taylor, Texas, has been named the 2025 Plumbing Contractor of the Year by the Plumbing-Heating-Cooling Contractors—National Associations (PHCC). Sponsored by Delta Faucet, the award was presented at PHCC CONNECT 2025 in Grand Rapids, Michigan.
Texas contractor Ashley Stroud was honoured as PHCC’s 2025 Plumbing Contractor of the Year. Supplied by PHCC National Association
Stroud, who leads Plumbing Outfitters with a strong foundation of excellence, has set a new benchmark for what it means to be a modern plumbing contractor. Guided by the company’s CHAMPS values – Character, Humility, Accountability, Mindfulness, Precision and Service – she has built a culture where professionalism and customer satisfaction are at the forefront.
At Plumbing Outfitters, employees benefit from structured apprenticeship programmes, leadership development opportunities, and cutting-edge training in both technical and customer service skills. Stroud’s team huddles daily to align goals, and her innovative practices – such as DISC communication training, financial transparency, and the use of advanced field management tools – ensure the company runs with precision and accountability.
Stroud is also a recognised leader in business development and marketing. From transparent pricing models and structured sales training to a strong social media presence and community outreach, Plumbing Outfitters has become known not only for top-notch service but also for empowering customers with education and long-term solutions. Stroud even hosts a radio segment, Ashley the Outfitter, offering expert plumbing advice to homeowners in her region.
Beyond the business, Stroud and her team are deeply invested in giving back. They have led disaster relief efforts, provided Thanksgiving meals to families in need, and supported local youth programmes, veterans’ initiatives, and community charities. Their commitment to their mission of serving “our team, customers and community” is evident in every aspect of the company.
Stroud also advocates for the future of the plumbing trade, investing in workforce development, engaging with local schools, and participating in legislative efforts to strengthen the profession. By fostering growth in others and actively supporting PHCC at the local and state levels, she ensures a strong pipeline of talent for years to come.
Source: Supplied by PHCC National Association
| About PHCC The PHCC National Association, formed in 1883, provides legislative advocacy, education, and training to approximately 3 500 plumbing and HVACR businesses and 65 000 technicians. Members of PHCC have access to a wide variety of services designed to increase their professionalism, grow their business, and improve profitability. For more information about PHCC, visit phccweb.org. About Delta Faucet Company |
